Terms and Conditions
1. About Us
We are an IT-based company providing services including:
Website development
Mobile application development
Custom software solutions
CRM, ERP, API integration
IT & digital solutions
Support and maintenance
2. Use of Website
By using our website, you agree:
Not to misuse the website
Not to copy or redistribute any content
To follow all applicable laws
We may restrict access if misuse is detected.
3. Service Agreement
All project scope, features, pricing, and timelines are defined in the proposal shared with you. Work starts only after approval and advance payment. Extra requirements after project confirmation will be billed separately.
4. Payments
All payments are non-refundable.
Advance is mandatory and non-refundable.
Milestone payments must be made on time.
Delayed payments may pause development.
Third-party charges like hosting, domain, SMS, API, and cloud services are
separate.
5. Project Timelines
Project timelines depend on:
Requirement clarity
Client approvals
Content provided on time
Payment completion
Delays from your side will extend the delivery timeline.
6. Client Responsibilities
You must:
Provide correct information and content
Ensure content is copyright-free
Approve drafts on time
Provide feedback promptly
7. Intellectual Property
All designs, code, and development belong to us until full payment is
completed.
After full payment, final deliverables are handed over, except restricted
items like licenses or third-party tools.
Our internal code structure and modules remain our intellectual property.
8. Third-Party Services
We may use:
Hosting providers
APIs
Plugins
Cloud platforms
We are not responsible for:
Third-party downtime
Third-party pricing changes
Third-party failures
9. Support & Maintenance
Support terms depend on your purchased package.
Support includes:
Bug fixing
Minor UI adjustments
Support does NOT include:
New features
Redesigns
Additional modules
These are chargeable separately.
10. Confidentiality
Both parties agree to keep shared information confidential.
11. Limitation of Liability
We are not responsible for:
Loss of data
Loss of revenue
Server or third-party failures
Cyber-attacks through third-party tools
Delays caused by external vendors
12. Termination
We may terminate services if:
Payments are overdue
Terms are violated
Illegal or abusive activity is found
No refunds will be provided after termination.